How Can We Help?
Owned and operated by Luxury Living Rooms LLC, we are happy to help with any questions about your next lake adventure.
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Frequently Asked Questions
How long does shipping take?
We offer Free Shipping on Most Orders Within the Continental U.S. (Excludes AK/HI). Orders are processed within 1 to 3 business days, and transit time is typically 5 to 8 business days after that.
How can I track my order?
Once your order ships, you will receive a confirmation email with a tracking number. You can use that number to follow your package from our warehouse to your doorstep.
What is your return policy?
We offer 30-Day Returns on eligible items. If something does not work out, please review our Return Policy page for full details on how to start a return.
Can I exchange an item for a different size or product?
We are happy to help with exchanges within our 30-Day Returns window. Reach out to us via email or the contact form on this page, and we will walk you through the process.
What types of inflatable docks and kayaks do you carry?
We carry a range of inflatable docks built for lounging, swimming, and lake-day fun, along with kayaks designed for easy transport and on-the-water enjoyment. Check our product pages for full specs on materials and weight capacities.
How do I set up and care for my rooftop tent or inflatable dock?
Each product ships with detailed setup instructions so you can get started at the campsite or the lake. We recommend rinsing inflatable products with fresh water after use and storing them dry to help extend their life.
Do you charge sales tax?
Sales tax, if applicable, is calculated and displayed at checkout.
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Business Hours
Our Commitment To You
Quick Responses
We aim to reply to every inquiry within 24 hours on business days so you can get back to planning.
Secure Shopping
Your personal information and payment details are protected with industry-standard encryption at every step.
Adventure-Ready Gear
Every inflatable dock, rooftop tent, and kayak is selected for durability and on-the-water enjoyment.
30-Day Returns
If your purchase does not meet expectations, our return policy has you covered within 30 days.
